General office policies

For your scheduled appointment, please arrive 15 minutes earlier than scheduled.  This will allow our staff to obtain necessary information and for you to fill out your paperwork.  If you'd like to save time, forms can be pre-filled by clicking here.

​We strive to stay on time and minimize wait time.  In order to do that, we adhere to the following policies:
-Please call us if you are running late and we could determine whether or not you appointment needs to be rescheduled.
-Our clinics accept Emergency eye appointments and will do what we can to get you seen.
-If you cancel within 24 hours or no-showed to your appointment, you will be billed $35 fee.

As we are a medical clinic, we sometimes could run behind schedule.  We will strive our best to stay on schedule, especially when you come prepared.  Please see below of our recommended Checklist items to bring.

Checklist of things to bring to your appointment

• Medical Insurance and Vision Benefit Plans card.  Here is the link of the plans EyeRis Vision accepts >>
• Pre-fill out your Registration forms
• Bring current glasses (distance, reading, computer, sunglasses) or contact lens boxes
• A copy of previous prescriptions or past medical records if available
• List of current medications or bring in your medication bottles/boxes

Please note, co-payment, office fees, or balances owed are due at the time of service.  We accept cash, checks, and credit cards (no Care Credit), Flex and Health Savings Account cards.  

Thank you for choosing our office and we look forward to seeing you!